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Intaglio Help Viewer

Intaglio includes an extensive set of HTML help files for use within the Mac OS X help viewer. Since these files can be used from a web browser they're also available online for you convenience (in English, Deutsch and Italiano).

Intaglio User Guide

The Intaglio User Guide (in English, Français and Deutsch) shows how to set up a drawing and use the drawing tools.

Intaglio User Forum

The Intaglio user forum is the ideal place for Intaglio users of all kinds ask questions, request new features and share their experiences with each other.

Support via E-mail

If you can't find the answer to your question in the online help files (in English or Italiano) or FAQ below, please send us your question via e-mail to support@PurgatoryDesign.com. We'll make every attempt to answer your question promptly.

Frequently Asked Questions

Below are some common questions about Intaglio. If you can't find the answer to your question here please e-mail it to us at the address above.

When I copy something from Intaglio and paste it into Microsoft Word I get a coarse image in Word.
How do I export high quality graphics to Microsoft Word?

When I drag a graphic without holding down the option key Intaglio usually moves that graphic, but sometimes it makes a copy of the graphic first. Why is this happening?

When I try to use the Symbol font I just get a rectangular boxes.
How do I get characters such as Greek letters?

How do I create text containing a subscript or superscript?

When I assign a color to an object it appears darker than what I chose in the color picker.
How do I get the color to match what I've chosen?

How do I add a control point to an existing path?

How do I change the size of a document's drawing area?

How do add arrows to the ends of a line?

Can I use Graphics Interchange Format (GIF) bitmap images?

When I copy something from Intaglio and paste it into Microsoft Word I get a coarse image in Word.
How do I export high quality graphics to Microsoft Word?

The standard vector graphics exchange format for Quartz is PDF. Unfortunately MS-Word isn't very clever about its PDF support. It tends to convert everything to a 72 dpi bitmap, which pretty much defeats the whole purpose of it. Therefore the best option for using Intaglio graphics in Word is probably to increase Intaglio's bitmap export resolution to 150 or 300 dpi in the Layout menu before exporting a PICT or PNG image. Older Quickdraw based drawing applications such as ClarisDraw can export vector PICT graphics to Word, but PICT is incapable of expressing many of the features of Quartz without resorting to a bitmap representation.

When I drag a graphic without holding down the option key Intaglio usually moves that graphic, but sometimes it makes a copy of the graphic first. Why is this happening?
If you click and hold down the mouse button without moving the mouse for 3/4 second the cursor changes to a copy cursor and Intaglio switches to a global copy style drag. This is similar to a click and hold on text used in many applications to drag the selected text. It allows you to drag graphics into another window (such as the library palette) or another application (such as the Finder to create a clipping file). The time delay before the drag changes can be adjusted in the Tools tab of the preferences window.

When I try to use the Symbol font I just get a rectangular boxes.
How do I get characters such as Greek letters?

The Symbol font doesn't contain the standard latin characters (e.g., a, b, c). The boxes you see are the glpyh used to denote a missing character in the font. If you see latin characters when using this font elsewhere it's due to a feature called font substitution which replaces missing characters with glyphs from another font. You can turn font substitution on and off for individual text blocks in the Text menu.
It's also worth noting that Mac OS X doesn't map Greek letters in the Symbol font to latin keystrokes the way Mac OS 9 did (i.e., a to alpha, b to beta, etc.). If you just have a few greek letters to type you can enter those from the Special Character palette at the bottom of the Edit menu. If you have more Greek letters to type, you may want to switch to the Greek keyboard in the International system preferences.

How do I create text containing a subscript or superscript?
Some fonts contain special information for subscripts and superscripts while others require the character size and baseline to be adjusted. Since different people might want to change the size of these adjustments, this is done in Intaglio via an AppleScript. There are sample scripts shipped with the Intaglio called Convert To Subscript and Convert To Superscript which you can add to the script menu in the Intaglio menu. To use one of these scripts, select the text you want to change with the Text tool and run the script. The script will check for the presence of special subscript or superscript information in the selected font and use it if possible. Otherwise the script will make generic size and baseline adjustments. If these adjustments aren't to your liking, you can edit the script to use your preferred values.

When I assign a color to an object it appears darker than what I chose in the color picker.
How do I get the color to match what I've chosen?

When you choose a new color Intaglio uses the color space selected for the document you're using. You're probably seeing the difference between the RGB color displayed in the color picker and the CMYK color requested by your document. Many printers use a CMYK color space. By default a new Intaglio document selects the color space specified by the current printer when the document is created, but this can be changed in the Document preferences. You can change the color space of a specific document in the Layout menu. This changes the color space used by new colors but not existing colors.

How do I add a control point to an existing path?
Click on path with the Scissors tool while holding down the option key to add a new control point. With the Path Edit tool (i.e., the hollow arrow) you can also duplicate points or copy and paste them. You can add line and/or curve points to the end of an an existing path by option clicking the point at the end of a path with the Path Edit tool. This will invoke the Path tool (i.e., the pen) to extend the path whose end point you clicked.

How do I change the size of a document's drawing area?
The size of a drawing in Intaglio is normally one or more printing pages as defined in the Page Setup and Drawing Size dialogs. For example, if you switch from Letter sized pages to Tabloid pages in the Page Setup, the drawing size will change. Within the Drawing Size dialog you can also specify a custom page size to override the Page Setup selection.

How do add arrows to the ends of a line?
Open the Stroke inspector panel in the Window menu and open the disclosure triangle in the lower-right corner of the panel. This will reveal popup menus to set the arrow styles of any selected path.

Can I use Graphics Interchange Format (GIF) bitmap images?
Intaglio supports GIF import, but since GIF is an 8-bit image format it's important to offer good color table choices when saving a GIF file. For this reason it's probably better to save a GIF image with an application like GraphicConverter or PhotoShop because they have special functions for selecting the appropriate color table. Another option is to use Portable Network Graphics (PNG) format instead of GIF. Since PNG is a 32-bit format, Intaglio supports it for both import and export.


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